Security Service Management Software
ONE software platform to handle ALL processes within your company.
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An end-to-end platform that streamlines all the tasks and workflows, reducing time and effort. With Collabit, you can easily manage and track all the tasks and have peace of mind knowing that you fully comply with industry regulations.
Resource Planning
- Variety of Ways to Plan: Plan jobs in a calendar view or a map planner view. Filter jobs to plan based on tags, engineers skills, jobs types.
- Automated Scheduling: Collabit enables companies to automate the scheduling of installation and maintenance tasks.
- Dynamic Adjustments: In case of sudden changes, such as a technician falling ill or an urgent maintenance request, Collabit allows for dynamic adjustments to the schedule. The software can reassign tasks and adjust timelines in real-time, ensuring that service delivery remains uninterrupted. The system can also automatically groups all jobs that are due over the planning period into site locations to be completed in one visit;
- Centralised Schedule Management: Collabit provides a centralised platform for managing all schedules. Managers can view, update, and coordinate schedules for multiple teams and sites from a single interface, improving oversight and coordination across the organisation.
- Reporting: Report on jobs that are overdue, planned, completed and invoiced.
- Integration with Mobile App: The integration of scheduling tools with Collabit’s mobile app ensures that technicians receive real-time updates about their assignments. This allows technicians to access their schedules on the go.
Asset Tracking and Lifecycle Management
Collabit’s software can manage any number of sites, properties and assets. Each location has a screen to manage any information needed, including a complete register of locations at that site (buildings, floors, rooms and areas) and assets.
- Timely Replacement: Monitor the age and performance of systems to schedule replacements before failures occur, ensuring continuous security and preventing downtimes.
- Software Updates: Track software versions and receive alerts for updates, ensuring all systems run the latest software for optimal performance and security.
- Lifecycle Tracking: Maintain a complete history of each asset, from installation to decommissioning, to make informed decisions about maintenance and upgrades.
- Predictive Maintenance: Analyse performance data to predict and prevent potential failures, reducing unexpected breakdowns and extending asset lifespan.
- Resource Allocation: Allocate technicians based on asset needs, ensuring efficient and effective maintenance and replacements.
Customer Portal
Collabit’s customer portal is a vital feature that enhances client interaction, transparency, and satisfaction. By providing self-service access, real-time updates, and easy communication, the portal empowers clients and improves their overall experience.
- Historical Data Access: Clients can access historical data on their systems’ performance and maintenance through the portal. This data can help them make informed decisions about future upgrades or replacements.
- Comprehensive Dashboard: The customer portal includes a comprehensive dashboard that provides clients with an overview of their services, which they can use to report as well as forecast.
- Real-Time Updates: Clients can receive real-time updates through the portal about their service requests, installation progress, and maintenance schedules.
- Service Scheduling: The portal allows clients to schedule or reschedule service appointments at their convenience.
- Access to Documentation: Clients can access important documentation through the portal, such as installation reports and maintenance logs.
Onsite Works and Reports
Once a job is created and scheduled in the system, the mobile workforce can access and complete all tasks using the Collabit app, available on both Android and Apple stores.
- The mobile app works offline, ensuring that you can continue working even in basements or remote areas with no signal.
- Job reports are generated automatically based on the information collected in the field.
- Additional data can also be collected – you have the flexibility to design the forms to your specifications and decide which sections are for internal use and which ones are included in the customer report.
- RAMS and H&S questions are built into the system. When designing a form, you can select the RAMS documents and H&S questions that must be completed before the job can begin.
- Automatically produces professional reports, including complex ones like Risk Assessments. These reports can be edited after job completion before being sent to the customer and added to the customer portal.
Accounting Tools
Capturing and translating financial data into accounting journal entries can be challenging, but with Collabit you can link your accounting software of choice to our system and eliminate the need to transfer data manually between multiple financial platforms. Seamlessly link your chosen accounting software to our platform, ensuring a cohesive financial ecosystem.
- Push customer information, supplier data, product lists and transaction data from your accounting software to Collabit and vice versa.
- Enhances the ability to monitor project finances, budgets, and expenditures with up-to-the-minute accuracy.
- Strengthens financial control by ensuring that accounting and project management data are synchronised.
- Seamlessly integrates invoicing and billing processes, accelerating the invoicing cycle and ensuring that financial transactions are accurately reflected in both systems.
- Currently compatible with Sage, Exchequer, QuickBooks and Xero.
More Features In This Solution
Resource Planning
Contract tracking and renewals
Onsite works and reports
Asset and location management
Manage customer queries and issues
Finding the information you need when you need it
Employee Skills, training and Certification tracking
Non-Conformance Management
Dashboards and Management Reports
Form Designer
Equipment tracking
FAQ
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Who Uses FSM solutions?
FSM solutions are utilised by nearly all industries, including manufacturing, construction, transportation, oil production, gas production, and more. FSM software is essential for organising and streamlining operations, enhancing service delivery, improving workforce management, and ensuring optimal utilisation of resources and assets.
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In what ways does Collabit's mobile app enhance field service operations?
Collabit’s mobile app enhances field service operations by providing real-time access to service schedules, forms, and asset information. Field staff can easily update tasks, report issues, and access necessary documents while on-site, ensuring that operations remain streamlined and efficient. The mobile app's robust functionality supports better communication and coordination among the service team.
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What are the key benefits of using Collabit for resource planning in field service management?
Key benefits of using Collabit for resource planning include the ability to allocate tasks efficiently, set and adhere to service schedules, and track asset utilisation. This ensures that resources are used optimally, reducing downtime and maximising productivity. The software's comprehensive features support effective planning and management of field service operations.
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Is Collabit a better alternative to Job Logic or Simpro?
Collabit is the premier software for handling all maintenance and compliance needs across various asset types, thanks to its powerful custom form designer, extensive library of forms, and robust mobile app. This tailored solution allows you to manage any number of sites or properties, set schedules for more efficient maintenance, plan resources, and manage assets effectively. By optimising time and achieving maximum productivity, Collabit ensures your business runs smoothly and efficiently, leaving you to prioritise areas like growth.
