The Efficiency Revolution in the Water Hygiene and Treatment Industry

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Date: 18 August 2023

Chris Barnes


The Efficiency Revolution in the Water Hygiene and Treatment Industry

In an era characterised by rapid technological advancements and increasing demand for efficient and sustainable solutions, the importance of reducing administrative burdens within industries cannot be overstated. Among these industries, water hygiene and treatment companies play a vital role in safeguarding public health by ensuring the quality and safety of water systems. Embracing the concept of admin reduction in these companies can lead to a cascade of benefits, ranging from improved operational efficiency to enhanced service delivery and environmental stewardship.

“There is an admin reduction revolution happening, and you are either joining it or being left behind!” 

The Admin Quagmire: A Hidden Challenge

Water hygiene and treatment companies often find themselves grappling with an array of administrative tasks that can divert time, resources, and focus away from their core mission of delivering safe and clean water. These administrative burdens encompass a range of activities, including record-keeping, compliance reporting, billing, scheduling, and communication. While these tasks are undoubtedly important for maintaining regulatory compliance and accountability, an excessive administrative load can hamper a company’s ability to innovate and respond swiftly to emerging challenges.

“Can you compete with competitors that have gone through the transition and don’t have multiple spreadsheets and systems?”

Operational Efficiency: The Engine of Success

One of the most immediate advantages of reducing administrative overhead is the potential for improved operational efficiency. By streamlining administrative processes, water hygiene and treatment companies can free up valuable human resources and time that can be redirected towards critical tasks such as water testing, treatment optimisation, and system maintenance. This optimisation can result in faster response times, reduced downtimes, and ultimately lead to a more reliable and resilient water supply.

Water Hygiene and Treatment Software book demo
The Efficiency Revolution in the Water Hygiene and Treatment Industry

“On average, water hygiene and treatment companies before going through the efficiency revolution can have up to 66% more admin staff than needed! That is a huge burden compared to companies who don’t have that.”

Enhanced Customer Experience and Service Delivery

Admin reduction can also significantly impact the customer experience and service delivery. Simplified administrative processes can lead to faster customer inquiries resolution, quicker service appointments, and more accurate billing. With streamlined operations, companies can focus on providing personalised and value-added services, fostering stronger relationships with clients and building trust within the community.

“Customers who have got the all-in-one workflow figured out see a 100% increase in remedial business”

Innovation and Adaptability: Nurturing Growth

A leaner administrative structure can empower water hygiene and treatment companies to allocate resources towards innovation and research. Take time to expand customer relationships and offer new services that would have seemed unrealistic before.

“Many customers decide to offer new services to clients that make more efficient use of the time the engineer is on site. Maximise the profits from fewer trips to site”

Environmental and Sustainability Benefits

Admin reduction can also contribute to environmental sustainability. By eliminating paper-based processes and unnecessary bureaucracy, companies can reduce their carbon footprint and contribute to a more eco-friendly operation. Furthermore, streamlined operations can enable better resource allocation, leading to reduced energy consumption, optimised chemical usage, and minimised waste generation, aligning with broader sustainability goals.

“Can you really be ok with using paper in your business in 2023?”

Navigating the Transition

Transitioning towards reduced admin in water hygiene and treatment companies requires a comprehensive approach. This involves adopting digital tools and software for record-keeping, scheduling, and communication, as well as implementing automated systems for compliance reporting and data management. Training employees to effectively utilise these tools and fostering a culture of continuous improvement are essential for successful implementation.


In a world where the demand for clean and safe water continues to escalate, water hygiene and treatment companies must seize the opportunity to optimise their operations by reducing administrative burdens. The benefits are multifaceted, ranging from enhanced operational efficiency and customer satisfaction to fostering innovation and contributing to environmental sustainability. By embracing the principles of admin reduction, these companies can position themselves as leaders in the industry, ensuring the availability of high-quality water for generations to come.

Collabit Software stands at the forefront of administrative efficiency for water hygiene and treatment companies, setting the standard as the industry leader. We have reduced admin hours by 66% in over half of our 50 water hygiene and treatment customers, providing a huge return on the investment. 

Collabit has several functions that reduce admin to a bare minimum that is not found in any other software platform designed for water hygiene and treatment companies. 

Water Hygiene and Treatment Software book demo
The Efficiency Revolution in the Water Hygiene and Treatment Industry

Entering the efficiency revolution for your company might seem like a hugely daunting prospect. Collabit has tried and tested processes to make this as painless as possible.

If you would like to understand these functions and how Collabit can help you. Please book a free consultation with us today.

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