Built around estates work
Moving beyond a shared system not designed for maintenance.
The customer experience
Moulton College
Bringing clarity and control to estates management with Collabit
Moulton College is a large further education provider with a diverse estate requiring consistent, auditable compliance across multiple sites. By using Collabit to manage operational and compliance processes in one central system, the college has improved visibility, control and reporting while reducing manual administration and risk.
The Challenge
Before Collabit, Moulton was relying on a shared system that was never designed for estates and maintenance work.
“The previous system was shared with other departments and not a dedicated system for maintenance and estate requests.”
It lacked flexibility and had no real reporting capability, which made it difficult to manage work effectively.
“It had no capacity to produce reports and just wasn’t fit for purpose.”
The need for a dedicated, estates-focused solution was clear.
Why Collabit
Moulton carried out a full procurement process, including a market review.
“Collabit had all the features we were looking for and was cost effective.”
Other platforms on the market were either heavily IT-based, expensive, or difficult to manage on a day-to-day basis.
“The other systems were very expensive or difficult to operate.”
Collabit stood out by offering the right balance of functionality, flexibility, and ease of use.
Getting up and running
Implementation was quick and straightforward.
“The set up was quick and contractors and stakeholders had used similar schemes before.”
Because of that familiarity, adoption happened fast.
“Within a matter of weeks everyone was comfortable using it.”
There was no lengthy bedding-in period and no disruption to daily operations.
Real-world impact
The impact was felt almost immediately.
“The ease of which requests could be reported and actioned improved straight away.”
Collabit made it far easier to direct work to the right teams and track progress clearly.
“Directing works to the correct areas is vastly improved and the reporting process is much stronger.”
What was once a manual and fragmented process became structured and visible.
Team perspective
The response from the team has been overwhelmingly positive.
“The team have adopted Collabit favourably.”
Communication between office and site has improved, and managers now have a clearer overview of activity across the estate.
“It has enabled management and stakeholders to see the wider picture and respond to situations more rapidly.”
That visibility has helped teams stay proactive rather than reactive.
Looking ahead
Collabit is now fully embedded across Moulton.
“All members of staff are very comfortable with Collabit and are seeing consistency in reaction times to their requests.”
There is also scope to expand how the platform is used in the future.
“There are certainly more applications we could be using with Collabit, which are yet to be discussed with stakeholders.”
Final word
Moulton would confidently recommend Collabit to others in the sector.
“We would recommend Collabit if asked.”
The combination of usability, value, and support has made a lasting difference.
“The back-up support has been very helpful, professional and competent. It is cost effective and easy to use with all the applications required for an estates group.”
And for anyone still undecided?
“If they were on the fence, we would say get off.”
