Mobile forms, even offline
Capture job information in the app and keep working in basements or locations without a signal.
Security company management software
Less chasing. Fewer service gaps. Take control of security operations.
Urgent callouts disrupt the diary. Maintenance records sit in different places. Engineers need site information while the office is chasing reports and invoices. Collabit connects scheduling, asset histories, mobile job forms and customer service in one tailored platform, helping security installation and maintenance teams keep work moving from the first enquiry to the final report.
Real Collabit screens with example records; illustrative site photography. Select a screen to enlarge.
Connected scheduling
Asset service histories
Mobile work and reports
Customer visibility
One connected platform
Built for the work around every site visit.
Support engineers in the field and keep the wider business connected.
Customer-ready reports
Generate reports from field data, review them and control which sections are shared with customers.
Skills and safety workflows
Track employee skills and certifications, and include the relevant RAMS and safety questions in job forms.
Connected financial workflows
Bring invoicing and accounting information together with integrations including Xero, QuickBooks, Sage and Exchequer.
The connected journey
From installation to ongoing maintenance. One connected operation.
Keep the office, engineers and customers working from a clearer picture of each site and each job.
- 1. Connect the customer and site
Keep enquiries, quotes, contracts, locations and asset details together before work reaches the diary.
- 2. Plan the right resources
Use calendar and map views to plan around skills and job types, group site visits and respond when priorities change.
- 3. Complete and record the work
Give engineers mobile forms, job details and safety questions, with offline working for sites without a signal.
- 4. Report, follow up and invoice
Turn field information into customer reports, keep remedials visible and connect completed work to invoicing.
Real Collabit workflows
More features in this solution
Scheduling and resource management
Keep planned maintenance moving when the day changes.
Manage installation, maintenance and urgent requests from a central schedule. See work in calendar and map views, filter the jobs you need to plan and adjust assignments as availability or priorities change.
- Filter work by tags, engineer skills and job types.
- Group jobs due at the same site into a single visit.
- Give engineers mobile access to their assignments.
- Track overdue, planned, completed and invoiced jobs.
Example engineer schedule from the Collabit website screenshot library.
Asset and lifecycle management
Know the site. Know the asset. Know the history.
When service records are scattered, the next visit starts with more questions. Collabit keeps sites, properties, locations and assets connected, giving teams a clearer history of installation, maintenance and replacement activity.
- Build a register of sites, buildings, floors, rooms and assets.
- Retain the service history against the relevant asset.
- Use asset information to inform maintenance and replacement decisions.
Example Collabit asset record. Forms and asset fields are tailored to your operation.
Customer portal and service
Give customers answers without another email chase.
Make service information easier to access with a customer portal and connected helpdesk. Keep requests, progress updates and completed reports together so the office has the context to respond and customers can find the records they need.
- Provide access to service history and documentation.
- Share installation reports and maintenance records.
- Track customer queries and retain the conversation history.
Example Collabit customer portal. Content depends on your configuration.
Collabit AI Planner spotlight
Connect the work. Give your planners a clearer starting point.
Bring connected jobs, sites, assets and engineer information into your planning workflow. Collabit AI Planner helps teams review schedules, understand unassigned work and respond to change, while keeping planners in control of customer commitments.
Review proposed schedules
See available capacity
Understand mapped work
Keep planners in control
Explore Collabit AI Planner
Practical outcomes
Protect your margins. Give customers a reason to stay.
Repeat call-outs, missed servicing and paperwork chasing eat into contract profit. Connect your engineers, asset records and customer reporting so more of the working day goes into delivering the service.
Fewer avoidable repeat visits
Give engineers the site history, asset details and job requirements before arrival. Spend less time calling the office for information and more time completing the work.
Make renewals easier to justify
Track due servicing and share completed reports through the customer portal. Give clients a clearer record of the service behind their maintenance contract.
25% more remedial work
AquaChem reported this uplift after making issues easier to identify and track. A customer example of turning findings into follow-up work.
50-60% shorter report turnaround
Thames Air & Water Tech reduced turnaround from 4-5 days to 2 days. The percentage is calculated from those published timings.
Works with the systems you use
Bring your operational information together and share trusted data across the tools your teams already use.
Keep every security job connected.
Bring your schedules, engineers, assets and customer records into one operational platform. See how Collabit can reduce the handovers and information gaps that slow your security service business down.
No obligation Tailored to your operation Secure and reliable Expert support
Free consultation
Talk to a specialist in your industry.
Our specialists have taken companies like yours from paperwork and spreadsheets to one connected system. In the consultation you get:
- A specialist who knows your industry
- Your own numbers reviewed
- A plan for your workflows and compliance checks
- How the move from your current system would work
- A price for your team
- A live demo using your kind of jobs
- Same working dayWe confirm your time by email.
- The consultationBy Teams, Zoom, Google Meet or phone.
- AfterwardsA written plan and price for your team.
No sales pressure, no charge and no obligation.
Just a quick question? Send us a message.
“The patience from the Collabit team made a huge difference.”
Thank you. Your request is in.
We will confirm your time by email the same working day.